Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. For detailed information on data protection, please see our Privacy Policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find the contact information in the legal notice section of this website or under “Information on the Responsible Party” in this privacy policy.

How do we collect your data? We collect your data, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for? Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data? You have the right to obtain, free of charge, information at any time about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with future effect. In addition, you have the right to file a complaint with the competent supervisory authority (in Austria, the Data Protection Authority).

2. General Information and Mandatory Disclosures

Data Controller

The entity responsible for data processing on this website is:

Christopher Konzelmann

Human Energy Healer

139C Klagenfurter Street
9210 Pörtschach am Wörthersee
Austria

Phone: +43 664 9188349

Email: christopher.konzelmann@gmail.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).‍ ‍

Retention period

Unless a more specific retention period is stated in this Privacy Policy, we will retain your personal data until the purpose for which it was collected no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, erasure will take place once these grounds no longer apply.

Notice Regarding the Transfer of Data to the United States and Other Third Countries

Among other things, we use tools from companies based in the United States or other third countries that do not offer a level of data protection comparable to that of the EU. When these tools are active, your personal data may be transferred to these third countries and processed there. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. (For US services, reference is made here to the EU-US Data Privacy Framework, provided the providers are certified.)

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to file a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place where the alleged violation occurred. In Austria, this is:

Austrian Data Protection Authority (DSB)
Barichgasse 40-42
1030 Vienna
Website: https://www.dsb.gv.at

Right of access, erasure, and rectification

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, as well as the right to have this data corrected or deleted, if applicable.

3. Data Collection on This Website

Hosting and Website Builder (Squarespace)

We use Squarespace's website builder to host and design our website.

  • Provider: Squarespace, Inc. 225 Varick Street, 12th Floor New York, NY 10014, USA

  • Purpose and legal basis: The use of this data is based on our legitimate interest in ensuring that our online services are technically sound, visually appealing, and secure (Art. 6(1)(f) of the GDPR).

  • Data Processing Agreement (DPA): We have entered into a Data Processing Agreement (DPA) with Squarespace to ensure that the provider processes our website visitors’ data only in accordance with our instructions and in compliance with the GDPR.

  • Transfers to third countries: Squarespace Inc. is certified under the EU-U.S. Data Privacy Framework. This means that the level of data protection for data processing in the U.S. is considered adequate and legally sound. In addition, the European Commission’s Standard Contractual Clauses are used as an additional safeguard.

Server log files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information includes:

  • Browser type and browser version

  • Operating system used

  • Referrer URL (the previously visited page)

  • Hostname of the connecting computer

  • Time of the server request

  • IP address

This data is not combined with other data sources. The collection of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technical integrity and optimization of its website—to this end, server log files must be collected.

Contact Form / Contact Us via Email

If you send us inquiries via the contact form or by email, we will store the information you provide in the inquiry form—including the contact details you provide there—for the purpose of processing your inquiry and in case we have any follow-up questions. We will not share this information without your consent.

This data is processed on the basis of Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures (e.g., booking an initial consultation or coaching session). In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if such consent was requested.

4. Cookies and Web Analytics (TKG 2021 & GDPR)

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our website more user-friendly, effective, and secure.

Cookie consent using a consent tool

To comply with legal requirements in Austria (specifically § 165 TKG 2021 and the GDPR), we use a cookie consent tool [e.g., Borlabs Cookie, Complianz, Usercentrics – if you do not use one, delete this paragraph and adjust the one below]. When you visit our website, a cookie is stored in your browser that records the consents you have given or the revocation of those consents.

  • Essential / Technically Necessary Cookies: These are set based on our legitimate interest (Art. 6(1)(f) GDPR in conjunction with § 165(3) TKG 2021) to provide the website’s basic functions.

  • Analytics and marketing cookies: These (e.g., Google Analytics) are only enabled if you actively give your explicit consent in the cookie banner (Art. 6(1)(a) GDPR in conjunction with § 165(3) TKG 2021).

5. External Services & Third-Party Providers

Online meetings and video consultations

We use online meeting tools to conduct consultations and coaching sessions.

  • Provider: Google Cloud EMEA Limited (Google Meet) / Zoom Video Communications, Inc.

  • Purpose and legal basis: The data is used for the performance of a contract or the implementation of pre-contractual measures (Art. 6(1)(b) of the GDPR). If additional consent has been requested, the legal basis is Art. 6(1)(a) of the GDPR.

  • Note regarding third countries: If data is processed in the United States, please note that the service providers are certified under the EU-U.S. Data Privacy Framework or that standard contractual clauses have been entered into.

Google Maps

We embed Google Maps on our website. This is done to ensure an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been obtained (e.g., via the cookie banner), processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR.

6. Up-to-date Status and Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to ensure that it remains in compliance with current legal requirements or to reflect changes to our services (e.g., when introducing new services). The updated Privacy Policy will then apply to your next visit.

As of May 2026